The Santa Grand Hotel Chinatown offers 40 rooms with the relaxed and open "Hacienda Personality" of the Spanish countryside and in a location that immerses guests in a new experience, the hotel is pitched to appeal to the western individual traveler who wants to experience all that Singapore has to offer from the kampong sweetness and famous Chicken Rice to the exotic local delights.

The hotel is located in the highly dynamic Chinatown precinct and fully intertwined with the rich history and industriousness of Singapore's early pioneers. This location brings forth the sights, sounds, tastes, smells and customs of the Chinese community. Blended into the history and culture of Chinatown will be the tourism and sightseeing benefits that make modern day Chinatown a must visit. From the hotel it takes five minutes to walk to Chinatown MRT station and travelling by car, it takes 20 minutes to Singapore Changi Airport, 5 minutes to the Central Business District and Clarke Quay. Some nearby attractions are the historic Sri Mariamman Indian Temples, newly opened Buddha Tooth Relic Temple and Museum and Chinatown Heritage Centre.

Some of the in-room facilities include complimentary coffee/tea making facilities, LCD television and complimentary internet access (wireless).

Other facilities available at the hotel is a 24 hour reception.